Jordan Craig is manager III of shelter operations at Dallas Animal Services DAS. With more than 35,000 animals entering the shelter annually, she is working with her team to improve programs and execute new strategies to safely and responsibly place as many animals as possible. Jordan started her career in animal welfare in the nonprofit sector, working in wildlife rehabilitation and then domestic animal sheltering. She became a part of Austin Animal Services in 2010, starting out cleaning kennels during the overnight shift. For the next eight years, she worked closely with her colleagues to create innovative strategies to not only maintain a 90 percent live release rate, but to strive to always improve and reach a 99 percent live release rate. In her leadership roles, she has endeavored to improve the quality of life for both animals and employees. Jordan has also had the privilege of speaking at regional animal welfare conferences to help other agencies learn about programs and strategies to improve processes and break through barriers in the field of animal welfare.