Mid-Atlantic Summit

Join Best Friends Animal Society and local animal welfare leaders in Charlotte, North Carolina, for the Mid-Atlantic Summit. You can choose from one of two summit tracks and discover the tools you need to save more animal lives and help make the country no-kill by 2025.

January 18, 2019
UNC-Charlotte
Charlotte, North Carolina

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Plan your trip

Lodging

Check out hotel options.

Address

University of North Carolina at Charlotte
9025 University Road
Charlotte, North Carolina 28262

Directions

Use the university's main entrance located at the intersection of University City Blvd. (Highway 49) and Broadrick Blvd. After turning into the main entrance, enter the traffic circle and continue straight onto Broadrick Blvd. Turn left onto University Rd. and take the first right, following signs to the Cone Visitor Parking Deck. Park in the visitor’s lot — the first deck on the left. Take a ticket at the gate and drive up the ramp to park.

From the Cone Visitor Parking Deck, walk across the pedestrian bridge to enter the Cone Center. Take the elevator or stairs on your left to the third floor. Once you exit the elevator, the Lucas Room will be straight ahead, which is where registration and the first session will take place.

Parking

Validated passes are available for purchase for $6. If you drive off campus for lunch and re-park in the garage, you will need two passes. Please select the number of parking passes you would like to purchase on the registration form. You will need to pay cash for the passes when you arrive. Please note: There are a limited number of parking passes. 

Dining

There are a variety of dining spots available on campus within walking distance from the Cone Center. Please note: If you drive off campus for lunch and come back, you will need to purchase a second parking pass.

Summit schedule

(Please note that the summit is free, but lunch and drinks are not provided.)

Check-in opens: 8:00 - 8:30 a.m.

Time

Field Services Track

Operations and Leadership Track

8:30 a.m. – 8:45 a.m.

Welcome and Opening Remarks

Welcome and Opening Remarks

8:45 a.m. – 10:00 a.m.

Saving More Lives with Shelter-Focused Community Cat Programs

Saving More Lives with Shelter-Focused Community Cat Programs

10:00 a.m. – 10:15 a.m.

Break (Attendees will split up into one of two tracks - field services or operations and leadership.)

Break (Attendees will split up into one of two tracks - field services or operations and leadership.)

10:15 a.m. – 11:30 p.m.

Community Cat Conflict Mitigation

Getting Real about Adoptions and Client Service to Save Lives

11:30 p.m. – 1:00 p.m.

Lunch on your own

Lunch on your own

1:00 a.m. – 2:15 p.m.

Strategic Field Operation

Managed Intake: The Why and How

2:30 p.m. – 3:45 p.m.

Problem-Oriented Response

The Impact of Community Engagement

4:00 p.m. – 5:15 p.m.

Reading and Interpreting Laws

Ask the Speaker Session

5:15 p.m.

Conclusion

Conclusion

Session topics

Group sessions

Saving More Lives with Shelter-Focused Community Cat Programs

Best Friends operates more large-scale community cat programs (CCPs) than any other organization in the country. Learn about successful progressive programs, how to change negative mindsets in your community toward community cats, and find out how to effectively launch your own community cat program.

Speaker: Scott Giacoppo, director of national shelter outreach, Best Friends Animal Society

Operations and leadership track

Getting Real about Adoptions and Client Service to Save Lives

Great client service is essential to helping save more lives and increasing adoptions. In this session, we will dive into customer service best practices, your shelter’s environment and your adoption philosophy and policies, with the goal of increasing your adoptions.

Speaker: Marc Peralta, senior director of national no-kill advancement, Best Friends Animal Society

Managed Intake: The Why and How

Ever wondered why organizations move to managed intake? Are you interested in starting a managed intake program but aren’t sure how to get started? This session will walk you through the philosophy behind managed intake and show you how to start it at your organization. 

Speaker: Makena Yarbrough, Mid-Atlantic regional director, Best Friends Animal Society

The Impact of Community Engagement

Would you like to see more community involvement in your programs and organization? In this session, learn how to increase community involvement and bring awareness to your shelter’s needs through events, programs, social media and adoption promotions.

Speaker: Julie Barger, development director, Lynchburg Humane Society

Ask the Speaker Session

Need more information about a program not discussed or want more in-depth details about one of the sessions? Join us for the Ask the Expert Panel and bring all your burning animal welfare questions. The panel is made up of shelter and field professionals from the day’s sessions.

Moderator: Marc Peralta, senior director of national no-kill advancement, Best Friends Animal Society

Field operations track

Community Cat Conflict Mitigation

Not everyone wants community cats on their property, but there are ways to keep everyone (including the cats) happy and healthy. During this session, you’ll hear about real-life situations that were positively resolved for both the public and community cats. And you’ll learn how to respond to folks in your neighborhood who have complaints about community cats.

Speakers: Scott Giacoppo, director of national shelter outreach, Best Friends Animal Society; and Sean Ross, animal control officer, Pitt County Animal Services

Strategic Field Operation

Even if your group has limited resources, you can still save a lot of lives. In this session, you’ll find out how to use community outreach and data tracking to better allocate your resources and help save more animal lives.

Speaker: Scott Giacoppo, director of national shelter outreach, Best Friends Animal Society  

Problem-Oriented Response

Tired of calls and complaints about the same problem over and over again? This session can help you. In this session, you’ll learn how to respond to problems in your community, using collaboration and available resources to get to the root of those problems.

Speaker: Scott Giacoppo, director of national shelter outreach, Best Friends Animal Society

Reading and Interpreting Laws

Interpreting the laws where you live isn’t always easy, but this session can help. Learn how to drill down and fully understand local, state and federal laws, and find out how to bring departments together to interpret laws in a consistent way.

Speaker: Richard Angelo, legislative attorney, Best Friends Animal Society


This program is presented by Best Friends Animal Society and is not a program of the University of North Carolina at Charlotte, nor is it in any way affiliated with or endorsed by the university.