Service Animal Policy

For the safety and well-being of you, your pets, and Best Friends visitors, volunteers, staff, and animals, personal animals are not allowed in any of the animal areas, nor are they allowed to remain unattended in vehicles. Specific access allowances are outlined below. Best Friends reserves the right to deny or revoke access of your personal animal(s) to any and all areas of the Sanctuary in the event that animal poses a direct threat to health and safety, is not housebroken, or is out of control and you are unable or unwilling to effectively control it. It is your responsibility to maintain control of your animals at all times while visiting Best Friends and Best Friends assumes no liability for the actions, health, and safety of your animals while visiting the Sanctuary. If your pets are traveling with you, please make sure you have made any necessary arrangements for them during your visit.

Service animals: Consistent with the Americans with Disabilities Act, a service animal is a dog or miniature horse that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual, or other mental disability

  • Allowed in all public areas, such as Angel Village, hiking trails, and the Welcome Center
  • Not allowed in the animal areas

Therapy, comfort or emotional support animals: These are animals that solely provide therapeutic benefit(s) to their owner, without specific task-oriented training, through emotional support, well-being, comfort, or companionship to help alleviate symptoms associated with mental or emotional ailments. 

  • Allowed in public areas, such as Angel Village, hiking trails, and the Welcome Center, with the exception of indoor dining areas.
  • Not allowed in workshops or animal areas.

Personal animals:

  • Allowed in public areas, such as Angel Village, hiking trails, and the Welcome Center, with the exception of indoor dining areas.
  • Not allowed in workshops or animal areas.