Bust the Bottleneck: Unlocking Flow in the Animal Care Ecosystem

Creating more efficient flows with noses in and noses out doesn’t have to be complicated or resource intensive. With a few focused practices, you can reduce length of stay, avoid bottlenecks, and get more pets home faster. Pathway planning is a practical, proactive approach to managing your population, and it can work no matter your organization’s size, staffing, or resource level.

Learn how to define common outcome paths, identify critical flow-through points, and kickstart daily rounds without feeling overwhelmed. With practical, real-world tools and examples, you’ll walk away with the confidence to take your first (or next) step toward more efficient, targeted lifesaving.

Learn from three experienced panelists: 

• Brent Toellner, Senior Director Lifesaving Programs, Best Friends Animal Society
• Dr. Colleen Guilfoyle, National Shelter Medicine Veterinarian, Best Friends Animal Society
• Faith Wright, Director of Operations at Brandywine Valley SPCA.

No matter your resources and staff, you can use what you have to start reducing length of stay, improving kennel stress, and achieving better outcomes for the pets in your care.