Humane Animal Control Manual

In the Humane Animal Control manual, you will find a road map for progressive, community-based animal care and control. Best Friends Animal Society has assembled a collection of descriptions of our country’s most successful lifesaving programs, written by those who helped make them possible. Whether you’re a municipal employee new to this field or a seasoned veteran, we hope that this publication will empower you and your agency to expand the level of service you bring to the people and animals in your community.

Like most things, the world of animal care and control is forever changing. An ever-growing body of research and data is providing us with more insight into our work, and oftentimes inspiring us to let go of beliefs and practices that no longer apply. Today’s animal care and control leaders are curious about their field and committed to staying abreast of the latest research, trends and operations from their colleagues. This guide is designed to feed that professional curiosity and commitment to learning.

While not every approach and opinion presented in this guide adhere perfectly to Best Friends’ philosophy, the underlying values and shared commitment to saving dogs’ and cats’ lives are universal. And our hope is that this publication will help you better examine your own programs with an eye toward increasing animal welfare while fostering public safety and community harmony. And yes, we can do both at the same time.

Nearly 2 out of 3 US shelters are now no-kill graphic

See how your community is doing

We've seen tremendous momentum and success so far, and we are so close to achieving no-kill around the entire country. Knowing where each shelter and community stands not only helps determine the best way to move forward, but it also helps track the progress we’re making together.

Is your community no-kill?

Best Friends is committed to helping animal care and control agencies throughout the country achieve lifesaving success and put an end to the killing of pets in shelters. Through the Best Friends Network, comprising thousands of animal welfare partners around the country, we’re able to provide professional mentorships, shelter and field assessments, and other critical resources to agencies in need. Supporting the people and animals in our communities must be a team effort.

Here are the topics covered in the manual:

Chapters

1: The Role of Animal Control in Local Government
2: The Role of Local Government in Animal Control
3: Shelter Operations and Lifesaving Programs
4: Community Outreach and Engagement
5: Coalition-Building

Appendices

A: Community Engagement Strategies
B: Management of Stray and Feral Cats
C: Animal Welfare Coalition-Building Action Kit
D: Return-to-Owner Strategies
E: Managed Intake
F: Delayed or Diverted Intake
G: Intake Diversion in the Field
H: Intake Diversion via Pet Retention
I: Adoption Programs
J: Shelter Liabilities
K: Enrichment for Cats in Shelters
L: Enrichment for Dogs in Shelters
M: Foster Programs
N: Volunteer Programs
O: Tracking Data, Using Data to Make Decisions, and Transparency
P: Dangerous Dog Investigations
Q: Progressive Animal Control Ordinances
R: Fundraising for Government-Funded Shelters
S: Public/Private Partnerships: Case Study
T: The Best Friends Network

Issues:

Tags:

No-Kill

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About Best Friends Animal Society

Best Friends is working to end the killing of dogs and cats in U.S. shelters in part by getting more pets out of shelters and into loving homes.

We’ve come a long way since the first known city reached no-kill in 1994, and now we’re closer than ever to making the entire country no-kill. Today, roughly 2,500 shelters are no-kill throughout the U.S. — and 700 more are just 100 pets or fewer away from reaching that milestone.

Best Friends is committed to working with passionate people like you to save homeless pets through adoption, volunteering, fostering, and advocacy. In addition to our lifesaving centers around the U.S, we also founded and run the nation's largest no-kill sanctuary for companion animals.

Working together, we can save homeless pets in our communities and secure a better future for our best friends. Together, we will bring the whole country to no-kill.