RSR Executive Search

Chief People Officer
Chief Financial Officer


Chief People Officer

Best Friends Animal Society has retained the services of RSR Executive Search. Please submit your resume, expression of interest and salary history and requirements to the contact to Wendelyne C. H. Murphy "Wendy", Managing Director, Email: wmurphy@rsrpartners.com.

THE ORGANIZATION

A leader in the no-kill movement, Best Friends Animal Society (Best Friends) is the only national animal welfare organization dedicated to ending the killing of dogs and cats in America's shelters. With more than 1,800 rescue groups and shelters across the country, Best Friends has helped reduce the number of animals killed in shelters nationwide from 17 million per year to about two million since their founding in 1984. Unfortunately, there are still nearly 5,500 dogs and cats killed every day in shelters, just because they do not have safe places to call home.Determined to get that number to zero by 2025, Best Friends is actively expanding their team.

Best Friends leads no-kill efforts around the country by focusing on shutting down puppy mills, fighting breed-discriminatory legislation, and keeping community cats safe and out of shelters. Right now, Best Friends runs lifesaving programs in New York City, Los Angeles, Atlanta and Salt Lake City. This no-kill movement started as a radical notion, but is actively becoming more mainstream. Euthanizing a pet is supposed to be considered only when veterinary or behavioral experts determine that an animal's condition is untreatable, and the animal has little to no chance of an acceptable quality of life. Best Friends focuses on supporting organizations that euthanize animals suffering irremediably, not healthy animals. Best Friends raises awareness through three main campaigns: promoting pet adoption, supporting spay/neuter, and hosting various lifesaving events.

Best Friends' main nationwide fundraising event, Strut Your Mutt, historically helps participating organizations raise over one million dollars, primarily through No More Homeless Pets Network partners.. Strut Your Mutt is an annual fundraising dog walk and festival taking place in the fall across the country. Network partners are members of Best Friends' No More Homeless Pets Network, which welcomes public charity rescue groups, spay/neuter organizations and shelters actively saving lives and reducing shelter deaths locally.

In addition to these initiatives, Best Friends has established a place of healing for homeless pets through their Utah-based Best Friends Animal Sanctuary. This unique and extraordinary place is home to about 1,600 homeless animals of various types. Nearly 30,000 people visit the Sanctuary every year to meet the animals and tour what has become the nation's largest no-kill sanctuary for companion animals.

Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status or medical condition.

THE POSITION

Position: Chief People Officer
Reports to: Chief Operating Officer
Location: Kanab, UT

ROLE DIMENSIONS

The Chief People Officer (CPO) will lead the People capabilities and capacities strategy for managers, staff and Board members, and be accountable for ensuring People service needs are met as the organization evolves. This executive will develop and execute a Human Resources strategy that will foster a culture committed to Best Friends' guiding principles through sound leadership, planning, strategic talent management and operating practices. Core responsibilities including all aspects of organizational design, workforce planning, talent acquisition, performance management, learning, development and training, and total rewards. This leader will be expected to contribute to the evolution of Best Friends' strategic plan.

This unique position will enable a motivated individual to use their knowledge, competencies and experiences to do amazing good. Expected to represent the organization on people matters to donors and key third-party partners and service providers, this individual will ideally live in Kanab, Utah and believe in Best Friends' mission: To help Save Them All.

POSITION RESPONSIBILITIES

  • Strategic Leadership: Understand the People needs of Best Friends' managers, staff, and board of directors, and build a People capabilities and capacity plan for the future that enables staff to be successful in delivering at the highest level of effectiveness, while ensuring they find purpose and meaning in their work and exhibit the guiding principles of the organization, especially kindness.
  • Organizational Design & Workforce Planning: In partnership with the senior leadership team, build a strategic planning framework for talent that facilitates flexibility in organization design, and allows for a build out of new and existing jobs through identifying both the responsibilities of the role and the leadership and behavioral competencies for success. Maintain and update job grading framework and ensure managers are competent in understanding and using the collaboration elements at the core of Best Friends' organizational design. Train managers in establishing regular protocols for how they run their teams, and demonstrate team learning to ensure effectiveness of collaboration.
  • Talent Acquisition, Recruiting & On-Boarding: Bring a talent mindset to recruiting by seeing past, present and future friends of Best Friends as a brand extension of the formal organization. Develop a formal process for recruiting that is not only focused on the current needs, but also on building talent pipelines in all areas, with an eye toward the future growth of the organization. Think and act proactively about specific candidate profiles and ensure appropriate assessment against experience criteria, leadership and behavioral competencies and personal values. Identify and access sourcing pools of qualified candidates and educate Talent Acquisition team on building short lists of candidates for various openings that regularly need refreshment.  Establish "Interview Tool Kit" for managers interviewing and evaluating short list of candidates, using TriMetrix evaluation for mid-level manager candidates and Deliver frameworks, tools and processes for developing and extending job offers that reflect the brand of the organization. Deliver introduction orientation to the organization, mission, vision, strategies, culture (including guiding principles) and brand for all levels of employees. Collaborate with hiring managers to ensure a smooth onboarding process. Deliver handbook of employment-related policies and practices expected of Best Friends employees. Periodically update and ensure employees understanding of policies and practices, to foster a committed culture. Prevent dysfunctional employee behavior through positive employee-relations and hands-on approach to on-boarding.
  • Performance Management & Planning: Building on the work already done, ensure tools and processes are in place to help leaders and managers develop their teams. Establish an appropriate vehicle and regular protocol for managers and direct report staff to give and receive feedback. Work closely with managers to ensure they have the confidence and competence to hold difficult discussions around performance deliverables and effectiveness. Implement a meaningful and relevant succession planning process that delivers outcomes.
  • Learning and Development: Enable managers and direct report staff to understand the concept of personal vision and the discipline of personal m Collaborate with managers to foster a climate in which principles of personal mastery are practiced daily. Build awareness and understanding of the Best Friends Leadership and Management Capabilities Framework and develop programs and experiences enabling Best Friends leaders and managers to build competency in leadership. Develop creative delivery system for learning and development programs (nearly one-half of managers live outside Kanab). Identify leading edge training programs related to core supervisory skills.
  • Promote a Thriving Lifestyle: Deliver tools and strategies to staff for managing self-care, letting them feel refreshed, invigorated and engaged with nature, which is periodically assessed through developed tools. Promote and integrate a work/life balance and build mindfulness, self-awareness and internal balance initiatives that make Best Friends a best-place-to-work. Promote physical activity around self-discovery, team building, and new hobbies and provide external resources for those that want to explore more specific extensions of the abovementioned.
  • Build and Leverage the Culture: Serve as a champion for the special and unique culture. Develop a syndicated message of what Best Friends believes and why they believe it. Reassess the definition of Best Friends' brand and guiding principles as organization evolves. Develop and/or enhance the content and delivery modalities for communicating beliefs, brand, and guiding principles.
  • Total Rewards: Develop a comprehensive rewards strategy that drives meaningful and competitive compensation practices that rewards outstanding performance and ensures the organization is in keeping with best-practices in the not-for-profit sector. Serve as the administrator of all promotional increases, merit increases, and payroll processing through ADP. Develop/reaffirm benefits strategy and administer the selection and maintenance of outside benefit service providers, and enrollment in 401(k) plans and the outside entity providing services related to participant contributions, investment line up, participant loans/payout, and government reporting.

EXPERIENCE

  • Individual must be personally committed to the Mission and Guiding Principles of the Best Friends Animal Society. Please refer to: bestfriends.org/about-best-friends/our-mission.
  • At least 10 years in the CPO or equivalent senior position in a non-profit or for-profit organization that understands the value of best-in-class HR, and sees people as the most important asset to achieving and sustaining an organization's mission and vision.
  • Ability to work in a dynamic environment. Can manage multiple competing tasks and demands.
  • Mastery in the abovementioned "functional chairs" of HR, with an emphasis in attracting, developing and retaining top talent, and building an employment brand that is mission driven and outcomes-focused.

PREFERRED EDUCATION AND EXPERIENCE

  • Bachelor's degree required in Human Resource management or an equivalently-relevant area of study. Advanced degree preferred.
  • Broad experience within Human Resources services delivered in a non-profit organization, including direct experience with three or more of the following services: organizational design/workforce planning; recruiting; onboarding and employee relations; performance planning and effectiveness; learning and development; sustaining and leveraging of culture; total rewards. Working knowledge of remaining services and HRIS.
  • Experience with performance management systems and staff professional development.

KEY LEADERSHIP & BEHAVIORAL COMPETENCIES

  • Business Acumen and Decision Making Skills Strong business acumen, including demonstrated ability to identify key drivers of organizational success in complex, dynamic and growing environment. Ability to form accurate views about future human capital trends based on market knowledge and curiosity about creating an accountable, yet highly innovative culture. Additionally, work effectively with management to ensure that key business/organizational drivers are properly emphasized in the daily operations, without impeding the special and unique culture. The ideal candidate will be objective and logical, and know when to utilize key resources and data, focusing on achieving specific, defined and measurable results.
  • Exceptional Execution Skills The ideal candidate will be strategic, analytical and intellectually stimulating. Possessing excellent data analysis skills, he/she must have the ability to grasp and analyze complex situations and changing circumstances and quickly create well-reasoned solutions to get the job done. Conceptually adept, the ideal candidate has vision, innovation and a good balance of risk taking and judgment. He/she moves others to action and end goals by planning, motivating, organizing and controlling the work being done.
  • Communications and Influencing Skills Possesses strong oral communications skills and is poised, confident and persuasive in formal and informal settings with senior executives, peers and associates. He/she draws on the ideas of others and can convert them into meaningful strategies and plans. The candidate has excellent skills at influencing, shaping and catalyzing dialogue across the organization, identifying barriers to effectiveness and generating support for solutions.
  • Leadership and Team Building Skills This individual will have an established track record for building and leading effective and productive human resources teams. The ideal candidate will be able to generate enthusiasm and have demonstrated strong leadership skills balanced with an ability to work in a team environment. He/she should always be collegial and collaborative in approach and be known for fostering open communication and getting "buy-in" from others. This person should put others first and be kind at all times. Further, the individual should have a proven record of achievement in developing and motivating direct reports to achieve superior results and motivating them to exceed their own expectations.
  • High Ethical Standards and Personal Qualities The successful candidate will be highly professional, ethical and rigorously honest. This individual will ensure the organization's culture is maintained at all levels. The achievement of goals will never be at the expense of Best Friends' mission, vision or guiding principles. This person will be comfortable acting in an environment of highly successful professionals and an organization whose culture stresses kindness, accountability and influence.

PERSONAL CHARACTERISTICS

  • Demonstrates honesty, integrity and discretion. Serve as a trusted advisor and sounding board to COO and the senior leadership team. Skilled at handling sensitive and confidential situations.
  • A role model for the culture and guiding principles of Best Friends.
  • Ability or experience working with organization/company founders is a plus.
  • Possibility-driven, pro-active, personable, energetic, collaborative and tactful.
  • Brings a strong drive for results, while maintaining a calm approach to managing change and working through unexpected or challenging situations.
  • Deep and abiding passion to professionally advocate Best Friends' position on key animal welfare and No Kill issues.

Chief Financial Officer

Best Friends Animal Society has retained the services of RSR Executive Search. Please submit your resume, expression of interest and salary history and requirements to the contact to Bruce J. Robertson, Managing Director, brobertson@rsrpartners.com.

THE ORGANIZATION

Best Friends Animal Society is the only national animal welfare organization dedicated to ending the killing of dogs and cats in America's shelters. A leader in the no-kill movement, Best Friends runs lifesaving programs in partnership with more than 1,800 rescue groups and shelters across the country; regional centers in New York City, Los Angeles, Atlanta and Salt Lake City; and the nation's largest no-kill sanctuary for companion animals.

Founded in 1984, Best Friends has helped reduce the number of animals killed in shelters nationwide from 17 million per year to about two million. That means there are still nearly 5,500 dogs and cats killed every day in shelters, just because they don't have safe places to call home. We are determined to get that number to zero by the year 2025. Working together with you, we will end the killing and Save Them All. For more information, visit www.bestfriends.org.

THE POSITION

Position: Chief Financial Officer
Reports to: Chief Operating Officer
Location: Kanab, UT

ROLE and RESPONSIBILITIES

The Chief Financial Officer position is a critical role in the senior leadership of the organization. You are ultimately responsible for ensuring that the Finance and Accounting service needs of the managers, staff and Board members are effectively met both now and as the organization evolves. You are ultimately responsible for building commitment within the organization to the value of operating with sound financial planning and operating practices. As a member of senior leadership, you will contribute to the evolution of our strategic plan and you will represent the organization on financial and accounting matters to our donors and key third-party partners and service providers. We need you to live in Kanab, which is an opportunity to experience the advantages of a smaller community and to enjoy some of the most beautiful landscape and natural settings in the U.S and the world. This position is a very unusual position through which you can use your motivation, knowledge, competencies and experience to do amazing good: to help Save Them All.

Key responsibilities include:

  • Understand the Finance and Accounting needs of Best Friends' managers, staff, Finance Committee members, and Board of Directors.
  • Ensure the delivery of effective services to meet those needs, including particularly in the areas of:
    • financial planning and analysis
    • internal control, transaction processing and financial reporting
    • financial asset and liability management
    • safety and risk management
    • business planning, analysis and development
  • Develop and implement a program that continually generates improvement in the delivery of the services.
  • Champion and support the professional and personal development of your direct reports and the entire Finance and Accounting staff.
  • Maintain effective relationships with other members of the senior leadership team, the members of the Finance Committee, the Board of Directors, and outside service providers and partners.

IDEAL CANDIDATE

  • Must be personally committed to the Mission and Guiding Principles of the Best Friends Animal Society. Please refer to bestfriends.org/about-best-friends/our-mission
  • At least 10 years in the CFO or equivalent position.
  • Bachelor's degree required in Accounting, Finance or an equivalently-relevant area of study. Advanced degree preferred.
  • Strong experience with accounting, financial reporting and tax reporting.
  • Direct experience with the Financial Planning & Analysis, Controllership, and Treasurer functions. Working knowledge of the Safety and Risk Management and Business Development functions.
  • Experience with performance management systems and staff professional development.
  • Effective oral and written communication skills.
  • Experience in working with the founders of a business is a plus.
  • Strong interpersonal skills to handle sensitive and confidential situations. The ideal personality characteristics for this position would be a team player who is positive, pro-active, personable, energetic, collaborative and tactful.
  • Must be able to work in a dynamic environment and have the ability to juggle multiple competing tasks and demands.
  • Capability to provide a positive approach to managing change and challenging situations.
  • Ability to professionally advocate Best Friends' position on key animal welfare and No Kill issues.

The core competencies we seek for this role include:

Business Acumen and Decision Making Skills Strong business acumen, including demonstrated ability to identify key drivers of business and financial success in complex, dynamic business environments; form accurate views about future financial and business trends based on cause and effect relationships; and work effectively with management to ensure that key drivers are properly emphasized in the business operations. This person is exceptionally objective and logical, knows when and how to utilize key resources and data, and focuses on achieving specific, defined and measurable results.

Exceptional Implementation Skills The ideal candidate will be strategic, analytical and intellectually stimulating. Possessing excellent data analysis skills, he/she must have the ability to grasp and analyze complex situations and changing circumstances and quickly create well-reasoned solutions to get the job done. Conceptually adept, the ideal candidate has vision, innovation and a good balance of risk taking and judgment. He/she moves others to action and end goals by planning, motivating, organizing and controlling the work being done.

Communications and Influencing Skills The ideal candidate has strong oral communications skills and is poised, confident and persuasive in formal and informal settings with senior executives, peers and business partners. Written communications skills must be exceptional. He/she draws on the ideas of others and can convert them into meaningful strategies and plans. The candidate has excellent skills at influencing, shaping and catalyzing dialogue across the organization, identifying barriers to effectiveness and generating support for solutions.

Leadership and Team Building Skills This individual will have an established track record for building and leading strong accounting and finance teams. The ideal candidate will be able to generate enthusiasm and have demonstrated strong leadership skills balanced with an ability to work in a team environment. He/she should be collegial in approach and be known for fostering open communication and getting "buy-in" from others. This person should have a proven record of achievement in developing and motivating direct reports to achieve superior results and motivating them to exceed their own expectations.

High Ethical Standards and Personal Qualities The successful candidate will be highly professional, ethical and rigorously honest. This individual will ensure the organization's culture is maintained at all levels. The achievement of goals will never be at the expense of the organization's mission, vision or guiding principles. This person will be comfortable acting in an environment of highly successful professionals and an organization whose culture stresses accountability and influence.