Sanctuary Ambassador - Part Time
Kanab, Utah / Hourly / Part time
The Best Friend's Mission is to do nothing short of making history by bringing about a time when there are No More Homeless Pets. Our goal is that every animal shelter in every community in the country be no kill by the end of 2025.
The fact is, we have a great culture, populated by fun, dedicated and brilliant people. But we're always looking for talented people who can help us make history, and that's where you come in. If you want to be a part of history and end the killing of shelter pets by 2025, apply today for one of our open job opportunities!

Location: Kanab, Utah (onsite)

Hiring Range:  This position’s hiring range is anticipated to be $18.00 per hour to $18.72 per hour, depending on experience, plus great benefits!

Interviews will occur weekly until the position is filled.

Summary: Best Friends Animal Sanctuary has approximately 25,000 – 30,000 annual visitors, all coming through the Welcome Center as their first stop to enter the world of Best Friends Animal Sanctuary.  The Sanctuary Ambassador is the first point of contact, and they play an integral role in welcoming our visitors and discussing with them the options at hand for a glimpse into our life-saving work.  They are informed and up to date on all Sanctuary happenings, Best Friends' mission, and any new developments on the horizon. The Sanctuary Ambassador is responsible for providing our visitors with a quality experience through informative and engaging tours of the Sanctuary at the highest level, which are meant to be informative, interactive, and entertaining.   The Ambassador understands without a doubt the link between our culture and mission and the important role it plays in helping inspire and influence our visitors to join us in our life-saving work to Save Them All.  This position is Part Time, year round, 3 days a week.

Essential Duties and Responsibilities:   

  • Greet all Best Friends visitors in a warm and inviting manner, both in the Welcome Center and across the Sanctuary.  
  • Conduct scripted tours of the Sanctuary as well as specialized mini-tours and/or talks pertaining to Best Friends and our surroundings.  
  • Invite and encourage all visitors to become members and donors of Best Friends Animal Society.  
  • Engage visitors in the Welcome Center reception area and provide accurate information and direction as it pertains to their requests.  
  • Manage all duties associated with the reception at the Welcome Center, including but not limited to, answering phone calls, scheduling tours, handling relinquishment of animals, receiving donations. Work with   Welcome Center technology and contacting and coordinating with other departments across the Sanctuary.  
  • Participate in local and regional events to increase visitation to the Sanctuary, as requested.    
  • Provide transportation services for special events at the Sanctuary, such as the annual blessing, Welcome Week, Discovery Weekend, and pre-or post-conference Sanctuary visits, if needed. 
  • Complete daily Welcome Center operational duties and other assigned tasks as requested, including animal care and adoptions.  
  • Contribute to the achievement of departmental goals.  
  • Cross-training and provide coverage in other Welcome Center departments, as needed.  
  • Attend training courses and meetings as requested.  
  • Help with animal care.
  • Other duties as assigned.  

Skills and Experience:  

  • Genuine passion for the mission of Best Friends Animal Society.  
  • Act as an Ambassador for Best Friends, including professionally advocate Best Friends’ position on issues.  
  • Ability to retain and relay large amounts of information.  
  • Strong interpersonal skills, positive attitude, a team player, personable, professional, and able to get along with people from different backgrounds.   
  • Bilingual or multi-lingual skills preferred but not required.  
  • Ability to work in a fast-paced environment with well-developed organization skills to juggle multiple competing tasks and demands; with accurate, appropriate, clear, and concise written and verbal communication skills; and strong listening skills.   
  • Resourceful, get-it-done attitude; ability to adapt to new processes; detail-oriented, problem-solving, seeking answers independently and enthusiastically; the flexibility to persist until department goals are achieved.   
  • Self-motivated to keep informed of facts about Best Friends news, events, and informational material to accurately relay them to visitors.  
  • Ability to work with, leash, kennel, walk, and handle all cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats.
  • Proficient computer skills are a must. Microsoft Office, Outlook, and Google Docs are preferred.  
  • Must have a valid driver's license for at least three (3) years and a clean driving record for the past five (5) years.   
  • Ability to drive a 14-passenger van safely through varied weather and road conditions.  

Physical Requirements:  

  • Lift up to 40 pounds, stand and sit for extended periods of time, and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
  • Work at a computer or drive a car for extended periods of time with repetitive typing, arm, and hand motion. 
  • Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. 
  • Repetitive bending, twisting and stepping into and out of the passenger van.   
  • Ability to work in close proximity to coworkers behind the reception desk.  
  • Ability to see clearly, read road signs and safely view changes in terrain.   
  • Must be able to spend extended periods of time in close contact with all types of animals in all weather conditions.  
  • Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, and holiday work.  

Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. 

Thank you for your interest in pursuing a career at Best Friends Animal Society.  Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.

Culture Statement and Responsibility
We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.
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About Best Friends

Best Friends recently received a 2022 Top Workplaces USA award from Energage.

Visit the Best Friends Animal Society page on the Energage Top Workplaces award winners' site here to learn more. Not only do we take pride in cultivating a welcoming and supportive community and culture for our employees, but we also offer competitive benefits that make it easy to see why we were granted such an awesome award! We offer competitive pay including the opportunity to receive a discretionary bonus based on performance. We offer medical, dental, vision, basic and supplemental life insurance, short and long-term disability, dependent care reimbursement, pet sitting reimbursement when traveling for work, flexible spending account, and health savings account. We offer generous paid time off up to 9 hours per month for full time employees, nine paid holidays annually, auto insurance discount, and legal and identity theft coverage.  For added well-being support, we offer Pawternity Leave for employees to have time to care for their personal pets, mental health support, and an employee assistance program. We also offer a generous 401k savings plan. Do you want to love where you work and make history and end the killing of shelter pets by 2025? Look no further and apply today!

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.

 

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