Sanctuary Store Associate
Kanab, Utah / Hourly / Full time
The Best Friend's Mission is to do nothing short of making history by bringing about a time when there are No More Homeless Pets. Our goal is that every animal shelter in every community in the country be no kill in 2025.
The fact is, we have a great culture, populated by fun, dedicated, and brilliant people. But we're always looking for talented people who can help us make history, and that's where you come in. If you want to be a part of history and end the killing of pets in shelters, apply today for one of our open job opportunities!

Location: Kanab, UT

Hiring Range: This position’s hiring range is anticipated to be $16.50 hourly, depending on experience, plus great benefits!

*Temporary position*

Interviews will start on the week of April 21, 2025; and occur weekly until the position is filled.

Position Summary:

The Sanctuary Store Associate is an integral part of our visitor’s experience, providing product knowledge and ideas while providing excellent customer service. The perfect person for this role is bright, energetic and great with customers. This person understands the link between our culture, brand promise, and mission as it relates to the products we promote and sell at the sanctuary store and the support it brings to the overall mission of Best Friends.

Key Responsibilities:

  • Treat people around you with Kindness and Compassion, build trust by demonstrating authenticity and following through on your commitments, prioritize your well-being like you do our mission, and work to build strong relationships with your colleagues by participating in communication loops to share and receive honest feedback. You are responsible and accountable for the culture you add to your team dynamic. Process merchandise purchases, exchanges, and returns and is efficient with point-of-sale operations.
  • Engage with customers:
    • Answer customer questions, promote Best Friends mission, assist with customer needs, and collect information to build customer database.
    • Share product knowledge and answer questions to help facilitate purchases.
  • Count cash drawer at the beginning or end of the day to ensure accuracy and adequate change and prepare end-of-day cash deposit.
  • Receive and process mail & phone orders.
  • Answer sanctuary store phone & emails.
  • Maintain store appearance by keeping it stocked, cleaned, and organized.
  • Assist Store Team Lead with merchandise displays, and implementation of strategies to increase sales.
  • Assist with inventorying, bar-coding, and pricing merchandise
  • Ensure packaging materials, register, and credit card machine supplies are available
  • Other duties as assigned

Skills and Qualifications:

  • Exceptional interpersonal skills to provide outstanding customer service and engage effectively with visitors.
  • Basic math skills and experience handling cash transactions using a point of sale (POS) system.
  • Familiarity with inventory management and store operations is desirable.
  • Strong organizational skills and attention to detail to maintain a clean and organized store environment.
  • Ability to work collaboratively in a team and contribute to a positive work culture.
  • Proficiency in using email and phone systems for communication and order processing.
  • Passion for supporting the mission and values of Best Friends Animal Society.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

Culture Statement and Responsibility
We value attitude over aptitude, and we treat kindness as a discipline because it is paramount in our culture along with our other guiding principles. Culture is how we talk to and treat ourselves and one another. It's how we generate and respond to change. It's how we plan and make decisions. It's how we do what we do.
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About Best Friends

Best Friends received a 2022 Top Workplaces USA award from Energage.

Visit the Best Friends Animal Society page on the Energage Top Workplaces award winners' site here to learn more. Not only do we take pride in cultivating a welcoming and supportive community and culture for our employees, but we also offer competitive benefits that make it easy to see why we were granted such an awesome award. We offer competitive pay including the opportunity to receive a discretionary bonus based on performance. We offer medical, dental, vision, basic and supplemental life insurance, short- and long-term disability, dependent care reimbursement, pet sitting reimbursement when traveling for work, flexible spending account, and health savings account. We offer generous paid time off, nine paid holidays annually, an auto insurance discount, and legal and identity theft coverage.  For added well-being support, we offer pawternity leave for employees to have time to care for their personal pets, mental health support, and an employee assistance program. We also offer a generous 401(k) savings plan. Do you want to love where you work and help make history by ending the killing of pets in shelters? Look no further and apply today!

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.

 

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