Location: Kanab, Utah
Hiring Range: This position’s rate starts at $23.00 an hour plus great benefits!
Position Summary: The Estate Administration Coordinator (EAC) will be a key member of the organization’s Estate Administration (EA) Team within Best Friends Planned Giving Program. The EAC is responsible for supporting the smooth functioning of the team and its activities using demonstrated administrative and organizational skills and a working knowledge of EA processes.
The EAC will coordinate Sanctuary based estate administration activities on behalf of the EA team. The EAC will oversee the estate administration file process. This includes opening mail, scanning documents, maintaining e-files, and opening and closing prospect plans in our donor database. The EAC will also manage the EA e-mail inbox and incoming phone calls to our team number. The EAC will coordinate and send various correspondence on behalf of the team.
The EAC will provide support, as needed, for any other EA functions and for Planned Giving (PG) leadership.
Culture and Responsibility Statement: We believe in treating everyone with kindness and compassion, building trust through authenticity and following through on commitments. We prioritize well-being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team member is responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress. By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.
Essential Duties and Responsibilities:
- Identify and coordinate legal documents necessary for estate administration. This includes initial review of correspondence, following up on requests for wills or other documentation, preparing correspondence, answering email inquiries or phone calls, and triaging the large volume of correspondence the team receives.
- Establish and maintain EA files, including opening and closing files, e-filing and paper file management.
- Maintain accurate bequest and donor information in donor database and ensure all estate data is properly entered.
- Schedule and participate in any on-site meetings with family members, trustees, executors, or attorneys involved in estates who may visit the Sanctuary.
- At the direction of the PG and EA team coordinate stewardship efforts including the annual production of the Legacy Wall list, thank you letters and the creation and execution of annual update letters.
- Assist in various PG administrative matters, including providing administrative support to the PG leadership team.
- Participate in Development activities as required.
- Other duties as assigned.
Skills & Experience:
- Proficient with a variety of computer software applications including Microsoft Word, PowerPoint, Excel, Adobe, and Outlook.
- Comfortable learning new software programs and using online information systems. Familiarity with databases is preferred.
- Basic level of comfort with printer/scanner equipment.
- Strong interpersonal skills and ability to handle sensitive conversations with empathy and professionalism.
- Strong organizational skills and attention to detail.
- Ability to communicate effectively both verbally and in writing.
- Ability to appropriately manage sensitive and confidential information.
- Must be independent, responsible, dependable, and self-motivated with the ability to participate effectively in a team environment that is primarily remote and work to build and maintain strong relationships remotely and in office
- Active Utah notary license or willingness to obtain a Utah notary license.
- Familiarity with legal documents or experience, coursework, or other training
in estate and trust administration, estate planning, estate litigation and planned giving.
Physical Requirements:
- Must be able to sit for long periods of time.
- Work at a computer for extended periods of time with repetitive typing, arm and hand motion.
- Ability to bend stoop and lift file boxes up to 30lbs.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.
Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.
About Best Friends
Best Friends received a 2022 Top Workplaces USA award from Energage.
Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status. Applicants for employment in the U.S. must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the U.S. by Best Friends Animal Society.