Best Friends Management Leadership Certification
Develop your management leadership skills to help increase lifesaving in animal shelters.
Shelters that are run efficiently, using a data-driven plan of action, are essential to saving more animals’ lives in your community and beyond, and it starts from the top of the organization. The ways that shelters are managed play a big role in saving the lives of pets.
As you work to complete this six-month program, you’ll develop the leadership skills you’ll need to help save the lives of more pets in your community.
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The Management Leadership Certification program is geared toward animal services managers, coordinators and supervisors.
What you’ll learn
Once enrolled in the certificate course you’ll learn all about how management leadership can drive lifesaving change in your organization and community.
What to expect
This course includes online modules that offer text, audio and video content, as well as assessments, discussions, quizzes and written reflections.
Benefits of the program
You'll leave the course having created a personal development action plan, an organizational action plan and a pilot program action plan.
What past participants have to say about the program
“It has been super helpful to see how other organizations do things. Staff morale has improved at my shelter because of what I learned here.”
Randi Leigh Ashley
ASML Graduate and Adoption Supervisor
Anderson County PAWS, Anderson, SC
“This course turned out to be exactly what I was looking for before I knew I was looking for it!”
Brandy Ellison
ASML graduate and Director of Inbound Operations
Young-Williams Animal Center, Knoxville, TN
“As a new manager I appreciated having a group to reassure me. We all struggle. I’ve learned to take it day by day and work toward the greater good.”
Kathleen Garrand
ASML graduate and Animal Care & Enrichment Manager
Humane Society of Northeast Georgia, Gainnesville, GA
“The well-being and resilience module helped me learn to monitor myself. I’m less stressed at work and my team is less stressed, too.”
Brande Kupfer
ASML graduate and Intake Supervisor
Anderson County PAWS, Anderson, SC
“This course helped me to learn about building trust and relationships with my team and with our shelter partners, too.”
Danielle Rutherford
ASML graduate and Shelter Supervisor
Memphis Animal Services, Memphis, TN
Ready to up your lifesaving game?
Tell us that you’re interested in Best Friends Management Leadership Certification and we’ll let you know when the next session opens for enrollment.
If you still have questions, email us at learning@bestfriends.org.