Best Friends Volunteer Handbook

This is the handbook given to volunteers for Best Friends Animal Society. The information is specific to Best Friends, but you may find this manual useful as a guide if you’re creating a volunteer handbook for your nonprofit organization.

This handbook summarizes many of Best Friends’ volunteer policies and procedures. All Best Friends staff members are responsible for administering the policies described in this handbook and would be happy to provide you with further information or clarification if you need it.

Nearly 2 out of 3 US shelters are now no-kill graphic

See how your community is doing

We've seen tremendous momentum and success so far, and we are so close to achieving no-kill around the entire country. Knowing where each shelter and community stands not only helps determine the best way to move forward, but it also helps track the progress we’re making together.

Topics include, but are not limited to, volunteer positions, youth volunteers, volunteer commitment, volunteer benefits, representing Best Friends, attendance policies and confidentiality and nondisclosure policy.

Click here to download full pdf version.

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About Best Friends Animal Society

Best Friends is working to end the killing of dogs and cats in U.S. shelters in part by getting more pets out of shelters and into loving homes.

We’ve come a long way since the first known city reached no-kill in 1994, and now we’re closer than ever to making the entire country no-kill. Today, roughly 2,500 shelters are no-kill throughout the U.S. — and 700 more are just 100 pets or fewer away from reaching that milestone.

Best Friends is committed to working with passionate people like you to save homeless pets through adoption, volunteering, fostering, and advocacy. In addition to our lifesaving centers around the U.S, we also founded and run the nation's largest no-kill sanctuary for companion animals.

Working together, we can save homeless pets in our communities and secure a better future for our best friends. Together, we will bring the whole country to no-kill.