Important Update on the Best Friends National Conference

As the coronavirus continues to bring about uncertainty, Best Friends is taking all the necessary steps needed to protect both people and pets. With that in mind, we have made the decision to cancel this year’s Best Friends National Conference, which was scheduled to take place June 17-20 in Orlando, Florida.

This was not a decision that we made lightly, and no one is more disappointed than we are. But the safety and health of you and the hundreds of people who attend our conference each year is our top priority. You are the ones making such a huge difference in the lives of animals all around the country each day, and we are grateful that you are part of this special community dedicated to saving the lives of pets.

We are aware that we will all be missing out on in-person connecting and networking, but this truly is the best course of action based on the crisis at hand, which has no known end date.

We will automatically be canceling all registrations and submitting requests for refunds after April 3, 2020. The credit card you used to register will be the card refunded. Due to the large number of events being canceled across the country, this process may take up to 14 days.

If you made a hotel reservation at Rosen Shingle Creek within the Best Friends room block, your reservation will automatically be canceled without a fee. Please contact your airline directly to cancel your flight.

We sincerely apologize for any inconvenience this cancellation may cause, but in the end, what we care about most is your health and safety.

Thank you for your interest in attending the conference, and for your support and patience as we work through the challenges of canceling the conference and all the details that come with it.

We hope to see you next year!

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