You can positively impact the lives of animals alongside Best Friends staff at our sanctuary and lifesaving centers, without ever leaving home.

As a member of the National Operations Volunteers and Ambassadors (NOVA) program team, you'll volunteer to lend a virtual hand in real time to Best Friends' lifesaving centers, working to help animals find homes (and stay in homes) from anywhere you have a secure internet connection.

What to expect as a NOVA volunteer

You’ll be supporting Best Friends’ work in our lifesaving centers and at our sanctuary, all remotely from a computer.

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NOVA Volunteer Tasks

Depending on the role, NOVA volunteers connect adoptable animals to potential adopters, support other volunteers who are fostering pets, help with record management, and offer pet behavior support.

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Time Commitment

NOVA volunteers are asked to commit to volunteering two hours per week. You can expect the onboarding experience to take about two weeks. 

During this process, we’ll give you the training needed for the role, give you access to the software we use, and connect you with your fellow NOVA volunteers.

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Volunteer Requirements

A few things you’ll need as a volunteer in this program: a willingness to learn new software (you’ll be using software like Shelterluv, Trello, and Airtable), a computer (PC or MAC with antivirus protection), a stable internet connection to access our software, and the time to commit to a regular weekly shift (two hours minimum).

Join the National Operations Volunteers and Ambassadors (NOVA) program

If you want to make a direct impact on the lives of homeless pets, the NOVA program is the perfect volunteer opportunity for you.

Last year, Best Friends’ lifesaving centers welcomed more than 13,000 pets in need. That wouldn’t have been possible without the support of our amazing NOVA volunteers. 

The NOVA team has distinct volunteer roles, each of which is essential for helping dogs and cats find loving homes.

Ready to save lives and sign up to join our national team of volunteers?

Find a Best Friends network partner near you 

The Best Friends Network is made up of thousands of public and private shelters, rescue groups, spay/neuter organizations, and other animal welfare groups, all working to save the lives of dogs and cats in communities like yours across the country. 

Each and every one of our network partners needs caring people like you to volunteer, transport, adopt, foster, donate, and advocate to help save the lives of pets where you live.

Find a network partner near you today:

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Lifesaving in action

Volunteers from around the country are working together every day to save the lives of homeless pets.

Silhouette of two dogs, cat and kitten

Looking for other opportunities to help the animals?

As thousands of animals looking for families of their very own remain in shelters around the country, one of the most valuable gifts you can give them is your time.